Frequently asked questions for Canada

Modified on Wed, 26 Jun at 5:42 PM

TABLE OF CONTENTS


Q. How far in advance of my trip should I request the eTA?

A. The Canada eTA can be requested at least 5 days in advance; however, it is advisable to request it 15 days prior to the travel date to ensure that everything is in order and there are no last-minute issues with flights or accommodation bookings.


Q. What do I need to apply for the eTA to Canada?

A. To apply for the eTA, you will need a scanned copy of your passport, which must be valid for at least 6 months from the date of entry into the country.


Q I have requested the eTA, how long does it take to process?

A. More than 90% of the applications submitted are approved within the indicated deadlines. Please refer to the table below for estimated delivery times.


TYPEDAYS
Standard15 days
Rush5 days


Q. What is the cost of the eTA to Canada?

A. Our management fee is 29 dollars for the standard option. Additionally, you will need to pay government charges, which may vary depending on the nationality, type of visa, or chosen travel document. For other options, an additional fee will be applied based on the processing time.


Q. What is the permitted length of stay in Canada with the eTA?

A. The maximum permitted length of stay is 6 months.


Q. Can the eTA be extended?

A. No, the eTA cannot be extended. If your eTA is expired or about to expire and you want to travel to Canada, you will have to apply for a new one.  


Q. Is there a transit visa? is it required for Canada?

A. No, there is no transit visa; however, those people who do not meet the requirements to apply for the eTA or are nationals of a country with a visitor visa requirement for Canada must apply for a transit visa (only if the stopover is longer than 48 hours)


Q. I already have my eTA to Canada, what should I do next?

A. Once you have received your approval letter, the next steps will depend on your travel plans and the purpose of your trip. Below, we have outlined some of the usual steps:

  • Check your entry requirements. 
    Make sure you have all the necessary documents to enter the country, including your passport, expected arrival confirmation, accommodation details, flight tickets (both inbound and outbound) and any other mandatory documents. 

  • Travel plans
    Confirm your travel itinerary, including flight details, accommodation, and transportation within the country.

  • Sanitary precautions
    Check for any health requirements or recommendations for travel, such as required vaccines or health insurance. Stay up-to-date on any restrictions or guidelines. 

  • Currency and finances
    Consider your needs and plan accordingly. It is advisable to have some local currency for immediate expenses upon arrival. 

  • Contact information: 
    Keep the contact information of your accommodation, embassy or local consulate, and any emergency contacts readily available.

  • Travel insurance: 
    Consider taking out travel insurance to cover any unexpected event or emergency during your trip. 

  • Local traditions and laws: 
    Familiarize yourself with the traditions, laws, and cultural norms of the country to ensure a respectful and pleasant visit. 

  • Stay informed: 
    Stay informed about any updates or changes to travel advisories, entry requirements, as well as local conditions before your trip. 


Following these steps will help ensure you have a peaceful and enjoyable trip.


Q. I have made a mistake in my application, how can I change it?

A.  Before making any changes to your application, please consider the following points:


  1. If your application has been processed and confirmed, no changes can be made.

  2. If your application is still being processed, no changes can be made.

  3. You will only be able to modify your application if you have pending documentation or data on your application form. Please note that once you confirm your application, an automated system starts to make checks and connections with our databases. This is why you should thoroughly check all your application details and documentation before confirming the registration of your application.


If you wish to modify the information and/or documentation of your order, please click in our chat button; we will check if it is possible to do it and, if that is the case, we will give you the necessary instructions.


Q. For how long is the eTA valid?

A. The eVisa is valid for 5 years or until the passport expires, whichever comes first.

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