Frequently asked questions for Cuba

TABLE OF CONTENTS

• Q. How far in advance of my trip should I request the tourist card?
• Q. What do I need to apply for the tourist card to Cuba?
• Q. What is the cost of the tourist card to Cuba?
• Q. What is the permitted length of stay in Cuba with the tourist card?
• Q. Can the tourist card be extended?
• Q. Is there a transit visa? is it required for Cuba?
• Q. I already have my tourist card to Cuba, what should I do next?
• Q. I have made a mistake in my application, how can I change it?
• Q. For how long is the tourist card valid?

Q. How far in advance of my trip should I request the tourist card?

A. The Cuba tourist card can be requested at least 15 days in advance; however, it is advisable to request it 30 days prior to the travel date to ensure that everything is in order and there are no last-minute issues with flights or accommodation bookings.

Q. What do I need to apply for the tourist card to Cuba?

A. To apply for the tourist card, you will need a scanned copy of the passport which must be valid for 6 months after the date of entry into the country. 

Q I have requested the tourist card, how long does it take to process?

A. More than 90% of the applications submitted are approved within the indicated deadlines. Please refer to the table below for estimated delivery times.

Q. What is the cost of the tourist card to Cuba?

A. Our management fee is 29 dollars for the standard option. Additionally, you will need to pay government charges, which may vary depending on the nationality, type of visa, or chosen travel document. For other options, an additional fee will be applied based on the processing time.

Q. What is the permitted length of stay in Cuba with the tourist card?

A. The maximum permitted lenght of stay in the country is 30 days.

Q. Can the tourist card be extended?

A. You can request a 30 day-extension once you are in the country.   

Q. Is there a transit visa? is it required for Cuba?

A. No, there is not a transit visa. If you want to apply for a transit visa, you would have to contact your nearest consulate/embassy.  

Q. I already have my tourist card to Cuba, what should I do next?

A. Once you have received your approval letter, the next steps will depend on your travel plans and the purpose of your trip. Below, we have outlined some of the usual steps:

• Check your entry requirements. 
  Make sure you have all the necessary documents to enter the country, including your passport, expected arrival confirmation, accommodation details, flight tickets (both inbound and outbound) and any other mandatory documents. 
  
  
• Travel plans: 
  Confirm your travel itinerary, including flight details, accommodation, and transportation within the country.
  
  
• Sanitary precautions: 
  Check for any health requirements or recommendations for travel, such as required vaccines or health insurance. Stay up-to-date on any restrictions or guidelines. 
  
  
• Currency and finances: 
  Consider your needs and plan accordingly. It is advisable to have some local currency for immediate expenses upon arrival. 
  
  
• Contact information: 
  Keep the contact information of your accommodation, embassy or local consulate, and any emergency contacts readily available.
  
  
• Travel insurance: 
  Consider taking out travel insurance to cover any unexpected event or emergency during your trip. 
  
  
• Local traditions and laws: 
  Familiarize yourself with the traditions, laws, and cultural norms of the country to ensure a respectful and pleasant visit. 
  
  
• Stay informed: 
  Stay informed about any updates or changes to travel advisories, entry requirements, as well as local conditions before your trip. 

Following these steps will help ensure you have a peaceful and enjoyable trip.

Q. I have made a mistake in my application, how can I change it?

A.  Before making any changes to your application, please consider the following points:

1. If your application has been processed and confirmed, no changes can be made.
   
   
2. If your application is still being processed, no changes can be made.
   
   
3. You will only be able to modify your application if you have pending documentation or data on your application form. Please note that once you confirm your application, an automated system starts to make checks and connections with our databases. This is why you should thoroughly check all your application details and documentation before confirming the registration of your application.

If you wish to modify the information and/or documentation of your order, please click in our chat button; we will check if it is possible to do it and, if that is the case, we will give you the necessary instructions.

Q. For how long is the tourist card valid?

A.  The tourist card has not expiration date, you can use it whenever you plan to travel.